Refund policy
Return & Refund Policy
Effective Date: May 15, 2024
At Glow So Good, we take pride in delivering high-quality, science-backed skincare supplements designed to nourish your skin from the inside out. Due to the nature of our product and for safety and quality control reasons, all sales are final.
🚫 No Returns or Refunds
Because Glow So Good is an ingestible, consumable health product, we do not accept returns or issue refunds on opened or unopened items. This policy ensures the safety, integrity, and quality of every product we sell.
📦 Damaged or Incorrect Orders
If your order arrives damaged, defective, or you receive the wrong item, please reach out to us within 7 days of receiving your shipment at Hello@glowsogood.com. Include:
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Your order number
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A photo of the product or issue
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A brief description of the problem
We’ll be happy to assist you with a replacement or resolution as quickly as possible.
🔄 Subscription Orders
If you are subscribed to recurring deliveries, you can manage or cancel your subscription anytime via your customer account or by emailing us at Hello@glowsogood.com. To avoid being charged for your next shipment, cancellations must be made at least 72 hours before your next billing date.
💡 Need Help?
If you have questions about your order, shipping status, or how to use the product, please don’t hesitate to contact our customer care team. We’re here to help!
📧 Hello@glowsogood.com
📍 1626 Montana Ave. Suite 178 Santa Monica, CA 90403
Thank you for choosing Glow So Good. We’re excited to be a part of your inside-out skincare journey! 💖